Privacy Policy

Privacy Notice

Effective Date:  October 31, 2018

Your privacy on the Internet is of the utmost importance to us. We at Four Seasons Products want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

If you have opted-in to receive updates from fourseasonsproducts.com, we may use your e-mail address as a means to contact you, our customer, regarding updates to the fourseasonsproducts.com site, new product offerings, and/or ways in which we can improve your future shopping experiences at fourseasonsproducts.com. You can always decide that you want to stop receiving any of these updates by opting out of our database by contacting us via email or phone.

Types of information we collect:

We may collect personally identifiable information about you through our Service when you register for an account, such as your email address. If you choose to purchase a product from us, we, or our third-party payment processors, will also collect your payment information. When you use our Service or if you visit such websites, your browser may send us certain information about you as described below. We send promotional emails. If you no longer wish to receive these emails, you may opt out of them by canceling your account. We do not share or sell any of our customers’ personal information with third parties.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Product Reviews, Surveys, and Contests

Product reviews submitted by Four Seasons Products account holders may be used by Four Seasons Products to further promote the products for which the reviews were posted or the service provided by Four Seasons Products.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of fourseasonsproducts.com. Contact information will be used to notify the winners and award prizes.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We sometimes use an outside shipping company to ship orders, and always use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Ads and Links:

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We use Remarketing with Google Analytics, Twitter, Instagram, Pinterest, and Facebook to advertise online. In connection with this advertising, we, along with third-party business partners, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to allow our third-party business partners, including Google, ad servers, and ad networks, to serve you advertisements (“ads”) based on your prior visits to our Service. These ads are delivered to you on third-party websites and services across the Internet. These third-party business partners use technology to send, directly to your browser or mobile device, the ads and ad links that appear on third-party sites, and will automatically receive your IP address when they do so. Along with cookies, they may also use other technologies (such as JavaScript, device identifiers, location data, etc.) to compile information about your browser’s or device’s visits and usage patterns on the Service, and to measure the effectiveness of their ads and to optimize and personalize the advertising content. Four Seasons Products does not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party business partners for such parties’ own marketing purposes. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions. The Four Seasons Products Privacy Policy does not apply to, nor can we control the activities of, third-party ad servers and ad networks. Please contact or consult the respective privacy policies of such ad servers or ad networks for more information.

Your access to and control over your information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Notification of Changes

Whenever material changes are made to our privacy policy, we will notify you via the email address you have provided us.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (505)990-0167 or via email at sales@fourseasonsproducts.com.